t: 01554 824137

Feedback

Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

Llanelli Crematorium, Penprys Road, Llanelli, Carmarthenshire. SA14 8BX

If you have some feedback which you would like to share with us for inclusion on our website, please email: info@llanellicrematorium.co.uk

Recent Testimonials

Dear Mr Davies,

Having not been to Llanelli crematorium before I was a bit apprehensive, but I have to say I would not have held my mother’s funeral anywhere else. Llanelli crematorium is an outstanding facility. The service was exceptional in every way. During such a sad and difficult time Llanelli crematorium made it a little easier to deal with.

Kindest regards

Robert Bowen

Wed 03 June 15

“Llanelli Crematorium is an outstanding facility”

Thu 19 February 15

“Service was exceptional in every way”

Sat 03 January 15

“Llanelli Crematorium made a sad and difficult time easier to deal with”

Mon 15 December 14

STAGE 1

Always complain 'on the spot' if you have the opportunity. If you cannot do this yourself, you may be able to use your minister/officient or funeral director as your advocate. If you fail to obtain a satisfactory response, move to the next stage.

STAGE 2

Contact the Crematorium Manager, by telephone or write to him/her at our office. He/she will respond to any official complaint in writing within three working days.

STAGE 3

If you believe that your grievance has still not been properly addressed then you should write to our Managing Director at the following address:
Managing Director, Westerleigh Group Ltd, Chapel View, Westerleigh Road, Westerleigh, Bristol BS37 8QP

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